If your order does not give you complete satisfaction, you have a period of 14 days after receipt to return all or part of your package.
For this, you must send us a return / exchange request to the following address firstname.lastname@example.org indicating your details, the reason for your return and the product you want in exchange.
Upon receipt, we will acknowledge receipt of this request by sending an e-mail.
You then have a period of fourteen (14) days to return the complete product (s), unused, in its original packaging intact and to the extent of accompanied by their original packaging and the return slip and a copy of the invoice to the following address:
BACHCA SERVICE RETURNS,
66 rue Marechal Joffre
Failing the return of the products within the fourteen (14) day period, from the day of the effective reception of the order, the order is deemed final and no refund will be able to intervene, with the exception of the cases envisaged in the present GCS.
We will reimburse you for the amount of returned items within a maximum of fourteen (14) days after receipt of your refund request mail.