DELIVERY

Shipment within 24h if the product is available in stock :

All orders placed before 12am will be dispatched the same day (working days only). Orders placed after 12am will be shipped no later than the next morning (working days only).

Free shipping from 50 € of purchases :

If you choose a « point relay » or Colissmo delivery, Bachca offers you the shipping cost for any order over 50 € (France only)

Worldwide expedition :

We ship worldwide with DHL

DELIVERY METHODS

Pick-up with Colissimo (France and Europe):

Pick up your parcel at one of the 10,000 relay points: at your nearest shop, at your post office or in Cityssimo area 24 hours a day. Opening hours are usually very wide. Your parcel arrives in a safe place on the fixed date and you can withdraw it at the time that suits you best! It's very simple: when finalizing your order choose among the withdrawal points proposed around your address.

At home in 48h to 72h by La Poste Colissimo :

At the rate calculated according to the weight of your order. So Colissimo is a service of La Poste, guaranteeing a delivery in 48h to 72h (working days and Saturday) delivered without signature in Metropolitan France. If you are not at home on the day of the passage of the mailman, the parcel will be deposited in your mailbox if the size of the package allows it, otherwise it will be kept for 15 days in the post office or point withdrawal on closer to home. Please note, any delivery "home without signature" noted as delivered by La Poste will be considered as actually delivered and will not be the subject of any compensation from us.

At home in 24h to 48h by Chronopost (France and Europe):

The Express Chronopost delivery service ensures delivery of the parcel within a guaranteed period of 24/48 hours (working days only) against signature throughout France and Europe.

DHL (Asia, Oceania, North America, South America, Central America, Africa

 

DELIVERY INSTRUCTIONS

Whatever the mode of expedition chosen, be sure to indicate on your order:

The name of the recipient (s)

A specific address (street, place, postal code, city, delivery instructions)

A valid phone number and preferably a mobile where we can easily reach you, in case the deliveryman encounters a problem during the delivery

As soon as your order leaves our warehouse an email confirmation of shipment will be sent to you with a link that will allow you to follow online the progress of the delivery of your package. The transfer of responsibility of the parcel is done at the time of the actual delivery of the parcel (Signature of the recipient or declaration of delivery by La Poste, UPS or Geodis Calberson).

 

SHIPPING COSTS 

Delivery method and price according to the order:

PICK-UP POINT                    

Order                                            < 50€           50 < > 70€              > 70€

Europe                                          5,95 €               5,95 €              free

Europe (non-EU)                          5,95 €               5,95 €              free

FRANCE                                         3,95 €              free                   free

COLISSIMO WITHOUT SIGNATURE                      

Order                                           < 50€            50 < > 70€               > 70€

Europe                                           7,45 €              7,45 €               free

Europe (non-EU)                          7,45 €               7,45 €               free

FRANCE                                          4,95 €             free                    free

COLISSIMO WITH SIGNATURE                  

Order                                            < 50€           50 < > 70€               > 70€

Europe                                           8,95 €               8,95 €                  free

Europe (non-EU)                           8,95 €               8,95 €                  free

FRANCE                                          5,95 €              free                       free

CHRONOPOST                     

Order                                            < 100€              > 100€       

Europe                                            9,95 €              free           

Europe (non-EU)                            9,95 €              free           

FRANCE                                           8,95 €              free

DHL   

Order                                              < 120€                > 120€

North America                                 25 €                 free                   

Oceania                                             25 €                free                                   

South America                                 25 €                free                                  

Africa                                                25 €                free                                  

Asia                                                   25 €                free                                  

Central America/Antilla                  25€                 free

 

MORE INFORMATION ...

For deliveries by carrier, take the time to check the number, the condition and the contents of the packages, in the presence of the deliveryman.

In case of incident, mention it precisely on the delivery receipt, which must include: date, signature and specific reservations.

Keep the original packaging, the invoice / guarantee slip of the article. These documents will be used in case of return or exchange